The Human Side of the Internet

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Today’s modern internet is rapidly evolving.  A few short years into it’s history when it was just sprouting the internet was commonly known as the information superhighway.  And although that phrase still applies, we now tend hear that term increasingly less often.  But it’s not just that term that’s disappearing.  It’s the powerful concept that it carries.

As the internet was quickly growing and developing, it was known for the amazing amounts of information that could be made available instantly in our homes.  Entire libraries could be replaced with Google books.  Encyclopedias were loaded onto websites.  Dictionaries became available online.  News began popping up at Fox News online, CNN online and others.  The internet was information.  The internet was consumer content.

Information versus Interaction

Today the phrase Information Superhighway is no longer at the front and center drawing in all the attention.  It’s not because there’s less information available online then there has been in the past.  In fact, online information is still continuing to grow at a staggeringly fast pace.  Yet somehow information has been replaced as the prominent feature of the online world.

The new trend of social networking has taken the internet by storm.  Facebook, Myspace, Twitter and others now control strong portions of online traffic.  Internet users are drawn now to genuine connections not just valuable content.

Average people spend two or three hours each day online not for the information…but for the interaction.

If you ignore this powerful fact then you’re destined to miss the dramatic potential that the internet has to offer.  It’s no longer good enough to steadfastly focus on building outstanding content while ignoring the opportunities to build relationships.  Our readers’ focus has changed and it’s vital that we adapt to overcome that change.

I don’t want you to produce less amazing content.  In fact, I want you to continue learning how to improve your writing.  I want you to find better facts than ever for your readers.  I want you to continuously improve the design of your blog or website.  But more important than any of these, I want you to focus on connecting with real people and building valuable, genuine relationships.

The New Rules of the Road

If you want to take your online presence to the next level then you’ve got to start focusing on the human side of the internet.  Think about these principles and let them guide your actions online.

  • Influence: Remember that 1,000 visitors a day is nothing if they all immediately click away whereas 50 visitors who interact with your content, purchase your products, and bookmark your site to return again and again is the most valuable thing you could hope for.  The difference? 1,000 random people are useless. They’re only numbers that look nice in our stats.   Building your influence with 50 people is priceless.
  • Integrity: Being honest and standing for what you really believe is a powerful tool for a successful leader.  It’s this kind of character that inspires people to rally around someone and support their efforts.
  • Generosity: This simple principle can be summed up in this simple quote from New York Times Bestselling Author John C. Maxwell, “People don’t care how much you know until they know how much you care.

Group Discussion

As the internet continues to evolve to reflect this new trend, how are you adapting to overcome the challenges that it creates?  How are you reaching out to your peers to create new and exciting relationships?  Or are you even reaching out at all?

What are you doing to develop your presence in the social media circuits like Twitter, Facebook and Myspace?  Or do you even have a presence at those sites?

It was Theodore Roosevelt that opined, “The most important single ingredient in the formula of success is knowing how to get along with people.“  It was true in his day and even today with all of our technology clouding up our focus it still holds true today.

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14 Vibrant Comments

I would love to hear yours!


  1. December 22, 2009

    scheng1 said:

    When people look for information, they scan rather than read. When they find what they want, they print or bookmark it for serious reading.
    When they participate in discussion, they read, and respond, that’s why it seems that participating in discussion takes the bulk of their time.
    My Latest Blog Post: Something’s down there by Mickey Spillane


    • December 22, 2009

      Nicholas Cardot said:

      scheng1 –> I don’t think that it’s just because it takes longer, although you may very well be right that it does, but I think that it’s more related to the fact that it’s what people are looking for now. Internet users are becoming addicted to services life facebook and twitter because it’s so much fun to engage with other people. I think that we need to recognize that and put that principle to use at our blogs.

      Would you rather spend time interacting with me or just reading my content and then going away from here?


      • December 23, 2009

        Helmi Asyraf @ Huzzer Magazine said:

        I think the reason behind it is by interacting, the message and content can be easily transferred and be analysed straight away.

        However, if it is through reading the process can take longer has readers has to squeeze their eyes especially the font that we use in our sites is hard to read and sometimes, the structure or the sentences are hard to be understood.

        For me, the best way is to combine the best elements of both world. It can be done by interacting through social site to help others to solve their problem. Then, if they want further clarification, we can show them the way i.e. through the link to our blog post.

        What do you think?


  2. December 22, 2009

    Dana @ LetUpdate said:

    Yup,interaction seems become more important in internet. That’s why web 2.0 have so many users in it, right?

    These days, you can even find the best friend trough internet.
    My Latest Blog Post: Build Bond and Trust Trough Comments


  3. December 22, 2009

    Glen said:

    Interesting insight.
    I’ve found that on sites like Digg and Lifehacker where there isn’t interaction from the person writing the article that the comments tend to be full of sarcasm and for the most part useless.

    On sites like this one where you interact with your readers the comments are full of further insights and are much more useful..

    Facebook and Twitter have a purpose but I don’t really understand them.
    Facebook appears to be about keeping in touch with your friends while Twitter is about links and sound bites.

    Perhaps I need to investigate them more..
    My Latest Blog Post: Lost is a Direction


    • December 22, 2009

      Nicholas Cardot said:

      Glen –> I hadn’t even thought about that before but you are exactly right. Discussion really does build when the author or creator is their to provide the necessary interaction to grow the conversation into something meaningful.

      Also, as far as facebook and twitter are concerned, people are still discovering their full potential so don’t worry if it doesn’t all make sense just yet.


  4. December 22, 2009

    David | ilcantone.com said:

    Great. This post reminds me what I said in my comment in your last post: “Trust is the key ingredient in buiding a successful business”. Absolutely true.

    A good blogger has to focus on providing good quality content to his readers, but that’s not enough anymore, because we have to interact with them and care for all of them.

    Good article Nick.
    My Latest Blog Post: HOW TO OVERCOME YOUR FEAR OF PUBLIC SPEAKING (part II)


    • December 22, 2009

      Nicholas Cardot said:

      David | ilcantone.com –> You’re exactly right. Trust is an essential element to building a strong online success. I’m currently reading Trust Agents by Christopher Brogan and Julien Smith and this book covers exactly this topic. I highly recommend it. Thanks so much for your feedback. Let’s keep engaging our readers.


  5. December 22, 2009

    Kidgas said:

    Clearly you’ve hit the nail on the head. Humans are social beings and the internet just allows the world to become a smaller place and improve social connections.

    People are looking for honest recommendations for products, looking for long lost friends, collaborating on projects, and interacting on blogs to name just a few.
    My Latest Blog Post: Update on the SEO Experiment


    • December 22, 2009

      Nicholas Cardot said:

      Kidgas –> That’s exactly right. We are social creatures and there’s nothing wrong with appealing to that and working to connect with our readers on a personal level. What do you think are some of the best ways to really connect with people online?


  6. December 23, 2009

    David said:

    I couldn’t agree more. Everyone likes to feel special as if only they matter. I think everyone is way too focused on creating a site with tons of hits that the true original focus of things gets lost in the mix.

    Over the past few years I’ve come to realize that people who prefer to be online via a social network are there because it’s easier for them to connect with others..at least in most cases.
    My Latest Blog Post: Changes.


    • December 23, 2009

      Helmi Asyraf @ Huzzer Magazine said:

      Actually if we see the reason behind the existence of internet is to get information and knowledge at fast pace.

      Therefore,rather just spending more time in reading something that is not necessarily related which we only will find out when we have finished read the content, readers will definitely prefer interaction which they will get the info that they need straight away at the most of the time.


  7. December 23, 2009

    Lee Ka Hoong said:

    No doubt, nowadays people used to connect with friends online. I used to login my facebook everyday and catch up with my old friends.

    When it comes to blogging, interaction between readers is very important. Healthy relationship and communicate could really help in online business.

    Thanks,
    Lee


  8. February 1, 2010

    Derek Jensen said:

    The internet today certainly has so much potential for you to grow yourself and anything you plan on doing. I could remember that in my father’s time when he was a young adult (currently 45 years of age) he would communicate his thoughts and ideas by mouth and his friends.

    Then there was a time, a few year ago, where it seemed no one was really talking to each other. We were to busy in our career and making money and did not bother to connect with anyone in the community.

    But, recently web 2.0 has brought back the connections, relationships, and sharing ideas to a much bigger level. We can now do all of this at the touch of our finger tips and anywhere in the world.

    We just need to help everyone along and integrate the web 2.0 in their life.