How To Deal With Your Website’s Errors
Our host today is Walter Adena. If you're interested in getting in front of the readers of Site Sketch 101, check out our guest posting invitation here.
Unless you own your web server and have coded the scripts of your website you’ll have little trouble finding the cause of errors your site may encounter. But for the rest of those who rely on external services, dealing with errors may be a major headache.
Many bloggers are ill prepared when it comes to the malfunctioning of their weblogs. Some become so defeated that they abandon their site; others get so overwhelmed they don’t seek help; still others do their own unscrupulous tinkering causing much further damage.
In the advent of any errors experienced by our site, it is imperative that we take the appropriate approach in addressing the problem.
Keep Track of Your Settings
First and foremost, it is wise to have a journal of your website. By this I mean records of everything within your site. You must have a detailed account of the general settings, the plugins or ad-ons installed, the contents, and any major activities you have performed on your site. You will need this information should an error occur and it will be very helpful should you seek the assistance of support services.
So if you haven’t developed any journal yet, start one now, this will save you a great deal. Also, make sure you regularly backup your sites most important files. In this way you will always have something to go back to. Believe me, this is a life saver.
If You Face A Major Error, Contact Your Hosting Company
Should an unexpected activity suddenly manifest on your site—i.e., site does not load, display is jumbled, http error codes, site hacked (God forbid!)—you must always remember not to panic. The immediate thing you need to do is to ask for assistance. Your server provider’s support services will play a vital role in troubleshooting your sites problem. The fastest assistance can be gained thru chat with the server’s technicians and troubleshooters.
Keep in mind though that assistance personnel may vary in their technical knowledge. If the personnel whom you’ve addressed your problem cannot solve your concern try another one, believe me you will find one who is more knowledgeable that can help you. Oftentimes, this method is more than enough to relinquish your problem.
Still, support personnel have limitations in that they their assistance can only cover server configuration related problems. More often than not, they cannot help if the problem lies within your web platform. If certain errors are outside of your web servers configuration, then you have to check any alterations you have made on your web publishing application. If you are using WordPress it is imperative to familiarize your self with its codex.
Most of the errors we experience from our website spawn from the alterations we introduce by means of messing with the source code or the introduction of applications like plugins or add-ons. Every time you make changes to the code, be sure to journal where you’ve made the changes and save a copy of the original source code; in case an error when you alter the source code, you can restore it back by restoring the original.
Plugins also cause some errors on our site. Since we are not familiar with it’s coding and behavior, it may pose a conflict with other add-ons or the publishing application itself. In this case, having a backup of your system is extremely important. But before deciding to restore your back-up, consider tinkering first with the plugins. Assuming that you have a journal of the activities you made with your site, you will be able to pinpoint, where the problem has started. It could be a plugin you have installed recently that caused your web error. Of course, the viable solution is to disable it. In the past I have had problems with upgrading my WordPress automatically; even the support personnel of my server provider can’t give any solution. What I did was I disabled all my plugins before I upgraded, and this methods works without any hustle. Have I not tinkered a bit, I would have not find a solution. Remember to consider some calculated tinkering; this may give you some hint about the problem.
Having errors popped out of our website is indeed depressing, but instead of wallowing in frustration we should focus our energies in finding solutions. The above-stated methods I have tried and tested during those periods when errors continuously bugged my website. I’m so happy to have learned from this experience. And now I share it with you.

Nabeel | Create Your First Website said:
Great tips and great reminder for all of us to secure and back up your data!
This cannot be empathized enough.
Sometimes we forget and sometimes we just act careless, but it is always a good idea to have backups, not just of your blog, but of your website, of your files in your PC etc.
Cheers
Nabeel
Walter said:
There are many times when my backup has saved me a great deal of trouble. Regular maintenance of our blog is extremely important.
Onibalusi Bamidele said:
Really Great Post!
One important thing I hardly do is keeping track of my settings but most times, I do contact my host to help me out.
Thanks a lot for the great post,
-Onibalusi
Walter said:
Keeping track of our setting eliminates the unwanted waste of time in troubleshooting our sites problem. Also, it will aid the hosting company in finding the cause of error.
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Jean Sarauer said:
I dealt with the much-dreaded ‘white screen’ where my blog had once been after installing a plug-in. Fortunately, this was all taken care of quickly by my hosting company, but I learned my lesson!
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Walter said:
I’ve also experience such dreaded “white-screen’ you have mentioned here. It has become my practice to back-up my system before introducing or upgrading a plug-in.
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roezer said:
When you know which files you were editing it is not such a problem.Deleting the Plugin files can also help my advice edit one file at a time and never edit multiple files in one session.Cpanel looks easy but if you have an error the doucumentation is way too much to read,keeping back ups and log files is a must.Thanks Walter
Walter said:
Thanks for sharing this useful advice Roezer. Actually, I did made this mistake once and it has gotten me all confused. I’ve learned my lesson the hard way.
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roezer said:
Programmers are not cheap,I have stopped editing this I am not very sure about.Learning the hard way is one thing but when things go wrong you may not be thinking about what you have learned.Keeping calm is also very important
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Dennis Edell | Direct Sales Marketing said:
Kudos on the journal idea. This is something I’m going to implement for sure. Thanks!
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Walter said:
Glad to have provided you with some useful tips Dennis.
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Dev | Technshare said:
Nice Post.
Whenever i have any big problems, my host is always there to help me out.
Anyways, Thanks for sharing this great post.
~Dev
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Walter said:
I believe that it’s very helpful to find a reliable host provider, one who can assist you whenever you have encountered errors. Most host provider is very reliable when it comes to this.
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Derek Jensen said:
What I have noticed is that the fewer plugins you have the less problems you will have in the long run.
Many times there are themes that won’t work properly because of a theme or two. Or a plugin could cause your site to crash.
This is why it’s important to prevent this by either having fewer plugins or having plugins and themes that are well put together.
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Walter said:
You are right Derek. Whenever possible, it’s advisable to install plug-ins that are only necessary. Not only will it make your system light but it will save you a great deal of time troubleshooting for plug-in related errors.
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Jorgen @ Personal Branding said:
The hosting company are sometimes very useless in my opinion! Do you have good experiences with a particular host you can recommend Walter?
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